Like you, we ‘care’ for those living with dementia…

Home Visiting Service

Launched in April 2015, as a recognised need to extend the services of the Poppy Café, the Home Visiting Service aims to provide additional support for people with dementia, their carers and families: in their own home environment.

The Home Visiting Team

The Home Visiting Service

  • Respite is offered for family members or carers who look after those with dementia in their own homes
  • Our volunteers offer company, support and reassurance to the client, enabling carers to take time out
  • Risk assessed, planned, co-ordinated visits are provided by trained volunteers
  • The visits vary in length of time, up to a maximum of 3 hours
  • Weekly, fortnightly or monthly visits are pre-arranged to suit both the clients’ and their families’ needs
  • There is no charge for the service although donations are invited to help cover the expenses
  • Volunteers may claim mileage expenses for each visit
  • The service is covered by Public Liability insurance

The Home Visiting Service is led by a designated Co-ordinator (also a volunteer) who receives all referrals and carries out an initial home visit and risk assessment. The Co-ordinator provides ongoing support and guidance to all volunteers involved in the Home Visiting Service.

The volunteers have all successfully completed training in: Adult Safeguarding, Communication Skills, Confidentiality, Dementia Awareness and Lone Working. Further training is ongoing.

All our volunteers have undertaken Enhanced DBS screening and carry a photo-identity badge when on a home visit. It should be noted that they are not trained or authorised to provide personal care to the client although each volunteer has access to an emergency personal care provider, should the need arise.